This article explains how AI access is shared across your family in Nori.
Overview
Nori Plus is shared at the family level. That means one active family membership can unlock AI access for family members in that family.
The same Nori Plus membership works across the Nori app, Nori Web, and linked Nori Family Hub. It is not a separate app subscription and device subscription.
If your family subscribes in the Nori app or on Nori Web, the linked Nori Family Hub gets paid AI access too. If your family subscribes from a Nori Family Hub setup or upgrade flow, family members get paid AI access in the Nori app too.
What family members can use
- AI Chat in the Nori app.
- Voice or text requests when available.
- AI shortcuts, such as meal planning, recipe import, photos, or email-based help when available.
- Talk to Nori on Nori Family Hub when the family has Nori Plus or an active eligible hardware trial.
How shared AI results work
When Nori AI creates or updates a shared item, that item belongs to the family data. For example, an AI-created event appears in Calendar, and an AI-created shopping item appears in Shopping List.
Because the result is shared, other family members may be able to see or edit it depending on the feature and their account access.
Free AI uses
Free accounts include a limited number of AI uses. After the free limit is reached, the family may need to upgrade to keep using AI features.
If AI is not available for a family member
- Check that the family has an active Nori Plus membership.
- Make sure the family member is signed in to the same family.
- Check that the request is being made from a supported platform.
- If using Nori Family Hub, make sure the device is connected to the family and to the internet.