This article explains what to check if photos uploaded from the Nori app are not showing on Nori Family Hub.

Overview

Photos can be uploaded from the Nori app and shown on Nori Family Hub when the device is idle in Photo Frame mode.

What to check

• Make sure the Nori Family Hub is linked to the same family as the Nori app.
• Make sure the Family Hub is connected to the internet.
• Confirm the photos were selected for display.
• Give the app and Family Hub time to sync.
• Check whether the Family Hub is in a mode where photos can appear.

If photos still do not show

Contact Nori Support with your Nori account email, the approximate time you uploaded the photos, and whether any photos show on the Family Hub.

Still need help?

If possible, include a photo of the Family Hub screen so Support can see what the device is showing.