This article explains where to view, change, or cancel your Nori subscription.
Overview
Your subscription is always managed on the same platform where you originally started it.
| How you subscribed | Where you manage it |
|---|---|
| Nori website | Nori web account under Subscription |
| iOS app | Apple App Store subscriptions |
| Android app through Google Play | Google Play subscriptions |
What cannot be done
You cannot cancel or change a subscription purchased on one platform from another platform. For example, a subscription started in the iOS app must be managed through Apple ID subscriptions.
If you are not sure where you subscribed
- Check your email receipts.
- Check your bank or card statement.
- Sign in to heynori.com/app and go to Settings > Subscription.
Switching billing platforms
- Cancel the current subscription on the platform where it was purchased.
- Use Nori until the end of the paid period.
- After the subscription expires, subscribe again on the platform you prefer.
Your Nori account and data remain associated with your login. Switching billing platforms changes how you pay, not your account identity.
Still need help?
If you cannot find your subscription, contact Nori Support with any receipts or billing details you have.