This article explains what AI access may be available with the Nori Family Hub and when your family needs Nori Plus.
Overview
Nori Family Hub gives your family a shared screen for home. It can show family information such as schedules, tasks, meals, recipes, shopping lists, and photos.
Buying or using a Nori Family Hub does not always mean your family has unlimited AI access. Talk to Nori and ongoing AI voice features on the device require Nori Plus or an active eligible hardware trial.
What is included on the Free plan
The Free plan includes Nori's core family tools and 10 free AI uses. These free AI uses include AI chat, voice input, and basic AI tools.
These free AI uses are not the same as unlimited Talk to Nori access on the Nori Family Hub.
Hardware trials
Some Nori Family Hub purchases may include a hardware trial for AI features. Trial availability depends on the purchase channel or offer.
If your hardware purchase includes a trial, you should see it during the device setup or upgrade flow. If you do not see a trial, your purchase channel may not include one.
The Nori app does not offer a separate free trial.
When Nori Plus is required
Your family needs Nori Plus, or an active eligible hardware trial, for Talk to Nori access on the Nori Family Hub.
If your family does not have paid access or an eligible trial, the device may show an upgrade prompt when you try to use an AI feature.
If your family starts Nori Plus from the Nori Family Hub, the membership also applies to the family's Nori app access. If your family starts Nori Plus in the Nori app or on Nori Web, the linked Nori Family Hub also gets paid AI access.
Still need help?
If you believe your Nori Family Hub purchase included a trial but you do not see it, contact Nori Support with your purchase channel and the email address used for your Nori account.