This article explains where to update your payment method or billing information for a Nori subscription.
Before you start
Your subscription is managed on the same platform where you originally started it.
Updating billing does not create a separate app or device membership. Nori Plus remains one family membership across the Nori app, Nori Web, and linked Nori Family Hub.
| Where you subscribed | Where to manage billing |
|---|---|
| Nori website | Nori Web account |
| iOS app | Apple App Store |
| Android app through Google Play | Google Play Store |
You cannot update a subscription purchased on one platform from another platform. For example, a subscription started on iOS must be managed through Apple, not on Nori Web.
On Nori Web
- Go to heynori.com and sign in.
- Go to Account -> Subscription.
- Open the subscription management option.
- Update your payment method or billing information.
On iOS
If you subscribed through Apple, update your payment method through your Apple ID subscription or payment settings.
On Android
If you subscribed through Google Play, update your payment method through Google Play subscriptions or payment settings.
If you are not sure where you subscribed
You can check:
- Your email receipts
- Your bank or card statement
- Your Nori account on Nori Web under Account -> Subscription
Still need help?
If you cannot find where your subscription is managed, contact Nori Support with your Nori account email and any receipt details you have.