What the Warranty Covers

This article explains the types of hardware issues that may be covered by the Nori Product Warranty.

Overview

The Nori Product Warranty covers defects in materials or workmanship under normal in-home use.

This warranty applies only to eligible Nori hardware.

Covered products

The limited warranty applies to Nori-branded hardware products, including:

• Nori Family Hub
• Official Nori power adapters
• Official Nori accessories included in the original product package
• Frame

Covered issues

Covered issues may include hardware failures such as:

• Failure to power on under normal use
• Screen or display defects
• Speaker, microphone, or connectivity hardware defects
• Power adapter or charging-related defects
• Other manufacturing defects confirmed by Nori

Before you submit a claim

Have your order number, email address used for purchase, product serial number, and a description of the issue ready.

Photos or videos may help show the issue.