International Shipping & Customs FAQ

This article explains where Nori ships and what to know about international shipping.

Does Nori ship internationally?

Nori currently ships only within the United States and Canada.

Orders cannot be shipped to other international destinations at this time.

Nori also does not currently ship to PO Boxes, APO/FPO addresses, or U.S. territories.

Does Nori ship to Canada?

Yes. Nori currently ships to addresses within Canada.

Does Nori ship outside the United States and Canada?

No. Nori does not currently ship to international destinations outside Canada.

What about customs duties, import taxes, or brokerage fees?

Nori currently ships only within the United States and Canada.

If Nori expands international shipping in the future, customers may be responsible for customs duties, import taxes, brokerage fees, regional warranty limitations, adapter requirements, and other destination-specific charges.

Why can delivery take longer?

Delivery times can vary because of carrier delays, weather, holidays, warehouse processing, high-demand periods, or other circumstances outside Nori's control.

For pre-orders, estimated shipping windows may also change because of production schedules, inbound freight, customs clearance, warehouse receiving, carrier delays, or other operational factors.

Need help with an order?

Check your shipping confirmation email and carrier tracking page first.

If you still need help, contact Nori Support at support@heynori.com.