Price Adjustment Policy
This article explains what to do if you have a question about a price, discount, or promotion after placing a Nori order.
Overview
Prices, discounts, taxes, shipping fees, and any applicable subscription or service charges are shown at checkout when they apply.
The final amount charged may include product price, shipping fees, taxes, discounts, and any applicable subscription or service charges.
Nori's return and refund rules do not create a separate price adjustment process. If you have a question about a completed order, contact Nori Support so the order can be reviewed.
Before you contact support
Have the following ready:
- Order number
- Email address used for purchase
- A short description of the price, discount, or promotion question
- Any checkout, order confirmation, or promotion details you want reviewed
What support can review
Nori Support can help review the order details you provide.
If your question is related to a return, refund, payment method, tax, shipping fee, subscription, or third-party purchase, the applicable policy or payment platform rules may apply.
Good to know
Products purchased from third-party retailers, marketplaces, or authorized resellers are subject to that seller's policies.