Bundle Returns and Split Shipments

This article explains how returns work when your order includes a bundle or ships in multiple packages.

Overview

If your order includes a bundle, all physical products included in the bundle must be returned together to receive a full refund.

If your order shipped in multiple packages, you may need to return multiple items or packages as part of the same return.

Software subscriptions, protection plans, and other services are handled separately and may not require physical return.

Before you start

Check your order confirmation and any return instructions from Nori Support.

Keep all physical products, accessories, packaging, and return tracking information until your return has been processed.

Bundle returns

To receive a full refund for a bundle, return all physical products included in the bundle together.

If part of the bundle is missing or not returned in acceptable condition, Nori may refuse the return or reduce the refund amount.

Split shipments

If your order arrived in multiple packages, support may ask you to return multiple items or packages as part of the same return.

Wait for return instructions before shipping anything back.