Product Protection & Extended Plans

This article explains how protection plans relate to the Nori hardware warranty.

Overview

The Product Warranty applies only to eligible Nori hardware.

Protection plans are not covered by the hardware warranty and may be subject to separate terms.

If a protection plan or other service applies to your order, review the terms for that plan or service.

Warranty and protection plans

Software subscriptions, AI features, cloud services, premium plans, protection plans, and third-party integrations are not covered by the hardware warranty.

These services may be handled separately from warranty service.

Return and refund handling

Software subscriptions, protection plans, and other services are handled separately and may not require physical return.

Returning a Nori hardware product does not automatically cancel any software subscription, premium plan, AI service, or other digital service.

Need help?

Contact Nori Support at support@heynori.com with your order number and the email address used for purchase.